So today they're $25. You simply stay calm and say, "It is store policy that I must see an ID with any credit card purchase." The associate then tells them exactly where they need to go, and even communicates with the rest of the floor to send a staff member that way if the customer needs help. Customers are more likely to return to the same business if the cashiers are friendly, helpful, and polite. Thank you. They often stand by the front doors to greet and say goodbye to customers. I picked out these three dresses, but I just realized I forgot my wallet at home. When the customer hands you a bill, say the denomination out loud, so later, if the customer complains, you can clearly establish whether the customer handed you a $10 bill or a $20. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. OK, that will be 23.45 dollars and 45 cents. They can lose their job, but I’m not losing mine, and if the other cashier is always so helpful and gives you whatever you want why didn’t you just go to them? Therefore, we won’t lose all cashiers, at least not yet. A customer could be unknowingly paying with a counterfeit bill received at another retail store or even a financial institution such as a bank. These items are on sale and/or not on sale? Promoted myself to customer, as they say. Which is the correct response? As a cashier, you have the ability to make a customer's buying experience pleasant or unpleasant. c) Sure, we can hold them for you for three days. Cashiers deal with a great deal of money on a daily basis, therefore they need to be honest employees that are reliable and trustworthy. Repeat, if necessary. Even if the customer isn’t smiling back, it shows them that you’re ready to be as helpful as possible. For a detailed list of the duties and responsibilities of a cashier go to cashier job description.. How to write a winning cashier resume objective Processing returns and exchanges may also be something they do. Good customer service takes patience, tolerance and the ability to listen. A cashier is the person who coordinates the sale between your business and the customer. Your satisfaction is important to us. (. Customer: Well, the food was good as it always is. a) I'm glad you enjoyed your stay. It’s not their business to look at your purchases. It’s bad for business. What to say/talk about? PS: I'm a male cashier at a grocery store Cashier Interview Questions "Employers are looking to hire cashiers with great customer service skills and experience handling cash. They also need to possess some salesmanship skills, have familiarity with different cash register and related systems, and have strong counting skills. a) Sure. Miscellaneous. This Is Why Your Whole Foods Cashier Hates You Find an English friend to practise with. Will this be cash or charge? Do you have 33 cents? These 27 Cashiers Reveal The Worst Thing a Customer Has Done to Them; These Confessions From Retail Employees Are Both Helpful And Mind-Blowing; Things I Do As A Cashier To Get My Revenge; Things you should not say to your cashier. We usually try to come a little earlier before the rush. You are customer service. I guess they think they're paying so ....But come on, people. Are you interested in taking part in our promotion? I have no problem with that responsibility. This Is Why Your Whole Foods Cashier Hates You Train your cashiers to say a bill’s denomination out loud when a customer hands it to them, which helps avoid honest mistakes and fraud. That's what the computers are for, so customers who spring up with change only serve to confuse many … Well, cool. "I've just spent an hour trying on a bunch of spring clothes. Many people take the cashier position for granted, but if you take a positive approach, you may find a satisfaction and appreciation for your … b) I'm sorry, we only accept cash or credit card. Is there any thing else I can help you with today? You’re an accountant because you keep track of the money. Evaluate claims for realism. If I’m not treated well by employees in places I’m spending money, I don’t go back. Please come again. Cashiers are responsible for promoting store credit cards and rewards programs, and often help to shelve merchandise and clean establishments. Cashiers answer customers' questions about merchandise and store policies. Because most people just want to get you through the line onto the next customer and they do not get paid to be nice, time is money, and the money that is being handed to them is going into the till not into their pockets. Accurately calculated all the discount offers when required. b) Please grab a pair from the shelf that has a price sticker. I'm new at this job. They're $50 regular. Address customers’ needs while quickly moving them through the check-out process. Essentially your job is to collect payment from customers for the goods or services you provided. Cashiers absolutely should not be commenting on the contents of customers’ carts. Are you aware of our promotion today? A cashier's duties are dependent on their place of employment, but the following are some typical responsibilities: - greet each customer in a positive manner - enter purchases into cash register to calculate total purchase price - assist customers in locating specific items When writing your cashier resume, be sure to emphasize your customer service abilities, as well as other skills that you’ve picked up over the course of your career. Unfortunately, some customers will discriminate against other people based on their ethnicity. Be Welcoming - it’s likely that you’ll be provided with a kind of script that you need to stick to. They count and reconcile cash and credit card receipts at the beginning and end of shifts. They were called Snackaroos. To be a good cashier, try to always be polite to your customers, and make sure you understand how your cash system works so you can cash people out quickly and efficiently. Cashiers are responsible for promoting store credit cards and rewards programs, and often help to shelve merchandise and clean establishments. This Is Why Your Whole Foods Cashier Hates You When it comes to America’s largest retailer, we can wait and see what happens in Arkansas. Or I could get a manager for you. They can lose their job, but I’m not losing mine, and if the other cashier is always so helpful and gives you whatever you want why didn’t you just go to them? Not everyone is so great at calculating change mentally. Listen to the customer enquiries below that take place at a checkout area. A Cashier's primary role is to assist customers in the in-store check-out process. 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