cash handling and working with sensitive data, Experience of piece work or a process driven environment would be useful however full training will be given on all tasks, Able to work on your own initiative and drive your own performance and skills, Able to keep motivated as a lot of the tasks are of a repetitive nature, Able to multi skill and change teams/ work types at short notice, Lifting and unloading of stock can apply to this role so manual handling will be required, Greets patients in courteous and polite manner, Assists in simple office and minor surgical procedures, Assists with the education of the patient and/or family as directed by the physician, Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits, Answers telephone inquiries and triage calls, Responsible for all laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs, Enters all test requisitions and encounters in the computer, Preferred: Graduation from an accredited Medical Assistant program with a valid MA school certificate OR Registered Medical Assistant (RMA) OR Certified Medical Assistant (CMA) OR 2 – 5 years of practical clinical experience, Ability to evaluate patient needs, administer prescribed medications, assist physician, With examinations and treatment, prepare and apply dressings, and instruct patients in health measures and self-care as instructed by the physician, Working knowledge of basic Medical Assistant principles and practices, Leverage superior product and policy knowledge and resources to resolve consumer inquiries, thereby avoiding unnecessary repeat calls, Leverage the voice of the consumer to identify and make recommendations on products, brands and service improvements, Obtain information regarding replacement review process, Demonstrated customer obsession resulting in the ability to meet and exceed consumer needs, Pro-active problem solving skills. Office assistant is a generic term that covers many different business and administrative duties. Resume Template for Back Office Assistant Charles Simpson Professional Summary Organized Back Office Assistant with history of experience in busy hotel environments. Proactively drive the operational prerequisites to set up new business modules successfully, propose realistic implementation plans and monitor execution, Review key market indicators and develop strategies with the Director of Retail Operations and store operations teams on solutions to address local issues and trade the business, Performance improvement planning for regions to ensure KPIs are met. Back Office Job -Searching and verifying of various data and uploading in Justdial. Act as supervisor to team of employees, consultants, and vendors. Real Estate Investment Trust (REIT), Private Equity, Global Macro, Fixed Income, Mortgage, Credit, Distressed, Long/Short, Risk/Stat/Arbitrage, Emerging markets and Fund of Funds, Addressing and researching security set-up and maintenance, Ensure security's static data for various product types are updated and accurate across systems for various products including equity, fixed income, swaps, bank debt, loans, futures, options, FX, mortgages and repos, Interacting across regions with various internal SS&C GlobeOp departments such as Fund Accounting, OTC Operations, Investor Relations and IT, 3+ years experience with Back Office Operations working for either a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner, Prior experience working in a client service environment with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options, Experience in Corporate Actions and Ratings a plus, Prior experience working with vendors for static/reference data as S&P, Bloomberg, Reuters, IDC, Moodys, MarkIT a plus, Attention to detail and adherence to policies, procedures and controls, Develop, test and deploy code in a variety of programming environments, Participate in second line production system support and incident response, 2+ years' experience as an application developer, Proven practical experience building and supporting applications, Customer-focused with a "service first" mentality and best-in-class written communications skills, Ability to view current procedures and processes as opportunities for enhancement, tuning and improvement where practical in particular a focus on what could be automated or simplified, Technical expertise ; Windows experience is a must, Enjoys a fast paced work environment and working with offshore counterparts, A quick-thinking problem solver, able to assimilate data rapidly in order to present solutions to day-to-day incidents, Able to view current processes and procedures as opportunities for enhancement, tuning and improvement, Open to a shifting schedule, including weekend work, Customer service experience, demonstrated commitment to providing quality customer service, Customer centric approach to problem resolution, Ability to identify risk attributes and take appropriate actions while considering customer impact, Adapts well to an ever-changing environment, Knowledge of PC functions in a Windows-based environment, Works well independently and able to make an independent decision, Responsible for the analysis, reconciliation, and collection of a large portfolio of Customer Accounts with the objective of reducing and minimizing past due balances, Make outbound contacts with end customer contacts to ensure timely payment of invoices, Implementation of permanent account administration, reconciliation and account analysis, Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures, To ensure debt and cash targets are met on a quarterly/monthly basis, To ensure all ledgers are kept clean and reconciled, To ensure full compliance with all associated internal and Sarbox controls, Business Administration or Finance Degree, Relevant and demonstrable experience of a credit and collections role, Knowledge of Microsoft Office and Adobe Acrobat, Ability to reprioritize and negotiate deadlines, Ability to work effectively and proactively, both independently and as part of a team, To manage the resolution of Partner/ Customer queries within corporate guidelines, demonstrating the ability to react professionally in disputed or heated situations, creating solutions that not only meet with customer satisfaction, but also make Partners/Customers feel valued and keen to repeat business with Xerox in line with T&C’s, To manage effectively designated work/stock levels to achieve targets & SLA’s set & escalate as appropriate, To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules, To encourage positive Partner behavior through feedback on QMS system, To ensure Partner compliance with Portal functionality where available, To provide TL with timely and accurate updates on his/hers aged and outstanding queries, To ensure strict adherence to IC & Sarbox requirements, Achievement of monthly/quarterly targets and SLA, Fluency in English and Dutch, both written and verbal, Self-motivated and willing to learn new skills, Adaptable to a changing environment & flexible with regard to working patterns, Excellent communication and negotiation skills, Resilient under pressure and ability to quickly adapt to unforeseen work demands, One year customer service experience and/or one year call center experience required, Extensive knowledge of Windows, MS Office Suite, and Internet Explorer required, Must be able to work in a team environment, Architecture & Design: Design and develop the architecture for the overall Mobile Back Office as it relates to areas such as services, platforms, cloud infrastructure, databases, scaling and performance, Infrastructure: Responsible for the design of how the MBO will operate within Comcast. Provide back office administrative assistance for the general manager, operations manager, sales department and marketing team of a 400 room luxury hotel, Maintain catering and sales databases to ensure optimum quality of marketing lists, Answer back office telephone calls for appropriate routing and messaging, Research hotel records for resolution of past errors in guest charges, Assist catering and events managers with general event marketing, planning workflow and clerical aspects, Support over 20 personnel on a daily basis, ranging from managerial and directorial to front desk clerks, Provided guest service at the front desk of a 240-room four star hotel with dining and entertainment facilities, Answered guest inquiries, reservations and requests, providing 5-star customer service, Accepted guest payments, executed transactions and ensured adequate accommodation according to their expectations. This is critical and it is essential to do so in a quick and agile manner to ensure accurate information is provided to our clients in every interaction, Demonstrate effective decision-making skills and agility, Collaborate with the Manager, Training and Development to support training for variable staffing and serve as Subject Matter Expert, Serves as Subject Matter Expert on all Back Office duties by providing expert guidance to team members and the Global Contact Center, Closely collaborates with other departments such as the Credentialing Division (Exam Admin, CFA Program, CIPM & CFA Investment Foundation departments, Works well under pressure, particularly during high stress periods, Minimum three years of experience in customer service handling sensitive client data, Experience as a Global Contact Center Client Services Representative a plus, Experience with Salesforce Service Cloud Case Management Platform preferred, Must demonstrate outstanding judgment and mature business skills with the ability to establish a strong rapport with management, Detailed-oriented and highly organized with the ability to handle multiple tasks simultaneously, Excellent interpersonal skills including a professional and diplomatic demeanor, Fluency in English required, knowledge of additional languages would be useful, Must demonstrate outstanding stewardship and relationship building/management skills to expand the mission of CFA Institute, Excellent communication skills including written, verbal, listening, and presentation, Flexibility in competently juggling competing priorities and changing expectations, Global cultural orientation and working experience, Very high level of organizational and time management skills, ability to work independently, Must demonstrate excellent problem solving skills, Willingness to ask questions, demonstrate curiosity, Must demonstrate good judgment and mature business skills, Proficient using standard office software such as Word, PowerPoint, Excel, Outlook, Client-Focus - Demonstrates strong client service orientation, internally and/or externally; explores ways to improve service within organizational parameters; provides high levels of service; embraces the concept of client, Communication Skills - Able to assert one's ideas and persuade others; communicates clearly; excellent verbal, written, listening, and presentation skills, Teamwork - Recognizes interdependencies in cross-functional projects; works collaboratively and productively with others to achieve results; works toward consensus when team decisions are required and supports team decisions; looks for opportunities to develop, maintain and strengthen partnerships with others inside and/or outside the organization, Personal Accountability - Effectively manages time and priorities in order to meet deadlines and expectations; respects others’ time; takes initiative as appropriate; has self-motivation and a strong work ethic; and accepts responsibility for own actions, Organizing– Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently, Priority Setting – Spends time on what’s important; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus, Time Management – Uses his/her time effectively and efficiently; concentrates his/her efforts on the more important priorities; can attend to a broader range of activities, Learning on the Fly– Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues for improvement; enjoys the challenged of unfamiliar tasks. catering, flowers, HR), Liaise with agents on sample flow and ensure correct payment of agents’ fees, Follow up with Marketing/PR customers requests, Weekly follow up of key accounts’ sell through, Follow through of orders, payments and deliveries, Providing operational support to hedge fund clients engaged in various investment strategies ex. Ben jij iemand die houdt van organisatie en orde? Diligent Back Office Manager adept at managing financial and patient data in the healthcare profession. Junior Accountant CV - Free download as PDF File (.pdf), Text File (.txt) or read online for free. The optimal office assistant resume … Candidates won`t be considered if this can`t be proven, Ability to work with vendors and discuss time critical issues with seniority, business and line management is an absolute must, Finance experience will be the key factor for this role and candidates outside the industry cannot be considered, Strong organizational and interpersonal skills; proactive, positive and open minded working attitude, Knowledge of any other foreign language is greatly appreciated, Proficient in Microsoft Office (especially Power Point), Knowledge of Photoshop and Wordpress is a plus, Sensitivity to information systems and good command of the Office package Specifically Excel and Access, Ability to share knowledge and gained experience, Build the long-term strategic roadmap for all IT systems architecture within their assigned domain, Align IT strategy and planning with the areas business goals and objectives, Seamlessly integrate business and service strategy into enterprise architecture roadmap, Partner with business and technology subject-matter experts to translate business requirements into technology solutions, Lead the evaluation and selection of emerging tools and techniques, Contribute to the establishment and implementation of best practices for technology solutions, Mentor junior staff in the creation of application designs on multiple technology platforms, Degree in Information Technology, Computer Sciences or equivalent, Ordenado, metódico, con iniciativa y proactivo, Formación preferentemente administrativo-contable, Manejo de Microsoft Office (con particular valoración de Excel), Buen relacionamiento interpersonal y capacidad de trabajo en equipo, Work closely with Director Retail Operations Western Europe and Global Retail Operations to implement key operations initiatives and improve store operations across Market Western Europe, Support the regional Directors Retail Operations and District Management teams in the implementation of new retail and franchise operations processes and policies in all countries. This is a real resume for a Back Office Fraud Analyst in Chandler, Arizona with experience working for such companies as Fiserv, Bbva Compass Bank, Jp Morgan Chase. Works in conjunction with the practice manager, physicians and other clinical staff to determine best products for use in the practice, 1+ years of experience in Fraud environment, Understanding of association rules tied to the fraud claims process, Degree in Economics or Management Engineering, Excellent analytical and quantitative skills, Manage consumer interactions professionally, efficiently and with good communication skills, Provide support for extended service agreements pertaining cancellations, payment transfers and refunds, Adhere to published policies and procedures and ensure that all consumer interactions are properly document, Excellent communication skills - verbal, written and digital (email, chat, text), Superior typing skills (speed & accuracy) and proficiency with Microsoft Office applications, Successfully navigates through ambiguity and change, Experience with SAP CRM, Service Power, REX, IPL, Avaya phone systems a plus, Answer all client inquires accurately and in a timely and professional manner. - Instantly download in PDF format or share a custom link. Timely release payment files to the banks, and monitor execution of these files. Knowledge of how Outpatient Clinic staff schedules are developed based on department, payroll procedures and contractual scheduling practices, excellent math skills. Assist in developing cutting-edge tools and processes for the retail businesses to support operations, Act as consultant to the regional store operations teams in any area of store operations and be a resource for them to call upon to create and build plans to ensure that they are able to meet targets, Manage the performance reporting & analysis for Own Retail, Ad-hoc regional and market projects in the retail area, Be responsible for Inventory Control (IC) and Stock Take management for the Western European business (xx stores in 5 regions and 38 countries; Concept Stores, Factory Outlets, Reebok and NEO), Drive the development of IC workflow to deliver cost savings and efficiency, Coordinate and plan stock taking schedules for WE stores in cooperation with Profit Protection and Store Operations functions, Other duties as requested by your manager, Business project management. This way, you can position yourself in the best way to get hired. - Choose from 15 Leading Templates. Assist in developing best-in-class cash collection and disbursement structures and tools and help minimize the global bank charges, Perform daily bank account reconciliations to ensure proper execution of all transactions, Build the configuration of new products launched to merchants in Back Office, Complete enrichment of data for all products in Back Office, Complete configuration of all new Transaction Processing data, Complete configuration of all new ICT data, Follow up with Sales Rep/Account Management/Product Management Teams to obtain additional data for International merchant and partner billing and transaction processing configuration, Assist International Billing Team with related questions and inquiries, Data Analysis and Entry experience a plus, Prior exposure to a professional Sales Environment a plus, Strong interpersonal communication skills to effectively interface with internal/external customers, Ability to work independently and resolve complex problems, Excellent organizational skills, ability to work well in a fast paced environment, ability to evaluate and manage priorities, Competent in computer systems including desktop applications, and other data base applications, Sub regional and country complaints reporting and root cause analysis, Execution of the cost logging, Refund/ Buyback, Product return, New unit ordering, Delivery of a variety of back office tasks e.g. NOW Limited is not affiliated to these companies. The attached resume and letter samples are provided to assist you with ideas for layout and content for creating your own, one of a kind resume and cover letter. Prepare and participate in staffing in-services, In a combined effort, represents the staffing office to HR by communicating with HR recruiter regarding any action necessary to process job requirements. Promotes cost effectiveness through the proper use and conservation of supplies and equipment. Microsoft resume templates give you the edge you need to land the perfect job Free and premium resume templates and cover letter examples give you the ability to shine in any application process and relieve you of the stress of building a resume … Key tasks and duties relating to this post are listed on the Back Office Manager Resume as – … Manage cross-functional, cross-brand programmes and projects from first briefing, conceptualising, tracking, implementation and sustaining, Represent the needs of Market Western Europe store operations to the Director Retail Operations Western Europe and the Global Retail, Own the follow-up on projects including: aRMS, GROW, CoRP, Advanced user of MS Office suite of products, Experience in other retail disciplines is essential – especially product merchandising, visual merchandising and product marketing, Needs to demonstrate an ability to influence and lead others within a complex matrix organisation, University degree in business, ideally with marketing and sales focus or equivalent professional experience, 3- 5 years’ project management experience and/or leadership, Exposure to markets the role is responsible for, Support Financial Transactions related with trading desk, Help design and communicate necessary system changes to projects and technology teams, Liaise with other JPMorgan offices (US and Latam), No previous banking experience is required, Self-starter, Able to work independently as part of an integrated team, Excellent communication skills and the ability to communicate with demanding customers and trading desk, Accounting or Business students currently enrolled on the 1st, 2nd or 3rd year, Financial instruments and/or research are a plus, 5+ years of work experience in similar roles is desirable, University degree required with specialty in Administration, Accounting, Economics, Risk and control mindset with an understanding of end to end processes, Strong analytical and problem-solving skills, Ability to work under tight deadlines, comply with urgent requests and re-prioritize workload according to business needs, Good interpersonal, negotiation and communications skills, Fluent in English and Spanish (oral and written), Interacting with various internal SS&C GlobeOp departments such as Fund Accounting, Investor Relations and IT, Wire processing related to management fees, incentive fees, fund subscriptions and redemptions, and collateral, Running cash reports and confirming payments with counterparties, Prior experience with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions, Prior experience working in a client service environment, To develop applications for Operations, Compliance, Finance, Risk, Internal Audit and Middle Office user groups, To plan and perform unit/functional/integration tests according to functional requirements, To provide second line support to ensure that operational issues are resolved on a timely basis, To coordinate with first level support, infrastructure, development teams and vendors on system analysis, implementation and support, Provide operational support throughout the transaction life cycle, Proactively work in improving processes to gain efficiency and productivity, Client services support for Brazilian clients trading in Brazil and offshore markets, Degree in Accounting, Business Administration, Finance or related, Critical thinker with analytical and problem-solving skills, Large experience in back office position or similar, Architect and develop portions of our web-based financial reporting software, Develop protocols and design applications with external B2B partners, Support existing functionality in the system, Must have the desire, drive, and ability to understand and master multiple facets of our core business, 5+ years professional web and database development experience, Strong competency designing and building back-end applications using Python, Solid working experience with service oriented architectures, Expertise with relational databases (Postgres, MySQL), including, Writing queries to extract information across multiple tables, Developing stored procedures and triggers, Designing tables and indices to store large amounts of data, Comfortable with Javascript and Javascript frameworks (jQuery), Comfortable working on the command line on Unix/Linux, Experience designing and building RESTful web services, Obsessive attention to detail and a strong sense of ownership, Ability to clearly communicate technical issues to non-technical business units, A desire to succeed and thrive in a flexible, entrepreneurial work environment, Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements, Performs customer and account maintenance per reports, client workflow solution, postal mail, or by direct instruction from immediate supervisor, Directs all work requests from sources outside the department to immediate supervisor for consideration and approval, Answers incoming telephone calls and direct calls to appropriate resource for resolution. 240 to day – both International and Domestic) as required, Answer escalated questions from team and IA Reps and from Brokerage Hotline, Oversight of calls into the operations back office team, Oversight of all back office operational activities, Provide assistance to COO, as needed, with operational integration of new products onto the RIA platform, Assistance with licensing to control access to enterprise systems, Assist with the development and implementation of sound operating procedures which are consistent with overall policies and operating objectives in order to maximize customer satisfaction, comply with regulatory guidelines, control risk and maximize profit, Writing and updating of operating procedures, Provide assistance to COO with training program documentation as needed, Assists with projects and duties as assigned by President and COO of BWS, Coordination with Pershing trading department (ISS for model changes), Participation in BWS Operations Committee, Participation in BWS Best Execution Committee, At least five years of experience in Investment Back Office Operation, 6+ months of experience in the Financial or Energy-related field, Knowledge of the following Workforce management software: IEX TotalView, Bilingualism (French & English) is required, Knowledge of the following applications: Verint, Web Form, FastACT, NM1, Webcell, CASO, BM Portal, SQL, Symposium, Siemens Dialer Manager, Publisher, etc, Familiar with the sales cycle and call flow (16 sec. (1%), Responds to and participates in all medical emergencies and codes. Identify and cure talent gaps where necessary, Internal communications. (10%), Organizes, stocks (using a PAR & trigger system) and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas. “Your resume must contain keywords employers are looking for, and demonstrate the value you bring through accomplishments.”. Assign an employee ID to the employee, manually or automatically. Typing/keyboard and good IT skills are essential, You Must be 100% quality focused due to the nature of work i.e. Ben je graag druk bezig en zoek je steeds naar extra werk? Main Back Office Executive Responsibilities are … Archer eGRC systems experience a plus, Data management and reporting experience, including use of SharePoint, Analytical ability with capability to gather relevant data from appropriate sources, identify issues, applying logical reasoning to determine relationships and develop results orientated conclusions and make recommendations. respondents were able to get hired with Resume-Now's help. Fluency in Mandarin is also desirable, Ability to work independently and think strategically. Completes all required Regional availability booking, tracking, and evaluation processes for Access Coordinator. 1%, Italian, fluency in English, other languages as a plus, Oversees the daily supervision of the practice’s clinical staff, including those performing phlebotomy and lab duties to assure that the back office activities are flowing smoothly and effectively and that the staff are supporting the physicians and caring for the patients, Ensures that patients are triaged in a timely manner and put into the appropriate rooms, Ensures that there is sufficient clinical staff present for the daily operation of the practice. The service because they had back office resume sample pdf a job is a generic term that many! Custom link typing/keyboard and Good it skills are essential, you must be 100 quality! 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