technical and compliance curricula, Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new GSK Capability Framework, Coach & advise line managers and employees on the GL&D service offerings, capability standards & their effective application, Develop and oversight of curriculum and content for global leadership and management programs, Handling of all aspects of new program implementation and maintenance including develop and support for the train-the-trainer sessions and development of course materials for in-house programs, Identify and create curriculum for all management training programs, top talent programs, rotational college hire programs and other specific employee populations, Utilize classroom, virtual, and online learning methods and blended learning where appropriate, Design training measurement plans and conduct course evaluations, Coordinate needs assessment process and address learning opportunities, Identify external partners for training content and delivery; handle creation of statements of work and negotiation of terms of agreement, Identify and implement best practices and opportunities to leverage technology, LMS and other innovative learning practices, An internationally recognized Degree in Hospitality Management, Learning & Development, or a Business related field, Five years’ experience in an operational environment across restaurant and bars, F&B hotels operations or a large privately owned restaurants & bars group is essential, Proven experience delivering complex learning and development projects within a large multi-national and matrixed company with large multicultural teams, Strong consultancy, learning delivery and problem solving skills, Proven ability in program development, innovation and design, Strong influencing and negotiating skills across a wide range of stakeholders, Excellent communications skills, written and verbal, University degree required in Business or Learning & Development, Multiple years of significant experience gained in procurement and/or eCommerce/vendor management, Excellent presentation and communication skills for the purpose of knowledge transfer and skill development, Excellent one-to-many and one-to-one communication skills in both classroom and tutorial settings, Written and verbal fluency in German and English, Additional language skills: Spanish, French or Italian, Maintains positive internal and external customer service relationships, Plans and organizes work effectively and ensures its completion, Demonstrates team behavior and promotes a team-oriented environment, Actively participates in Continuous Quality Improvement, Represents the organization professionally at all times, Ability applying adult learning principles, instructional design, program design, development and curriculum planning. What The Training and Development Resume Objective Should Tell Employers. ), Knowledge of information/technology systems, Manage Technical Training Department activities, Develop Site Master Training Plan as a member of the Site Learning Council, Development of Learning plans for business and function units, Management and Co-ordination of all site technical training activities. When you are going to an English country then you have to learn English for communication with society there. Learning and Development Specialist @ Xerox. ), Responsible for establishing measurement and evaluation strategies and processes including research design and data management processes, Leads team members to support changes in learning and development curriculum, learning management systems and program development, Evaluates results and initiates change to meet organization objectives, Oversees and approves learning and performance improvement solutions of all levels of complexity to ensure individuals possess the skills, knowledge and attitudes to meet organizational objectives, Prepares, develops and assigns projects and audience, Oversees the development of learning curricula and content, new learning applications and technologies, Evaluates performance of learning solutions delivery to achieve learning and business outcomes, Coaches on the use and application of instructional learning theories & methodologies, delivery options and learning technologies and support systems, Evaluates effectiveness of various delivery mechanisms and/or options to achieve learning and business outcomes, Identifies universal changes to learning curricula and instructional materials to achieve learning outcomes and drive audience work performance, Implements evaluation analysis solutions to achieve learning outcomes and business outcomes, Acts as a consultant/coach to managerial staff to enhance business performance. Works in concert with key stakeholders to conduct both formal and informal needs assessments, the goal of which is to close both skill and competency gaps (current versus required), Independently designs, develops and delivers technical, customer service, professional and leadership development skills training to internal client population. to ensure consistency, Ensure compliance with FDA and AZ policies and SOPs, Thorough knowledge of performance technology, adult learning theory, communication and instructional design, Knowledge of FDA requirements for proactive and reactive scientific engagement, Highly developed written and verbal communication skills, Excellent computer skills (Excel, Word, Power Point, etc. degree in adult learning & continuing education or relevant experience, 7+ years of training experience, 5+ years of employee and customer training management experience in professional services or customer service environment, in a technology company, Experience managing global multi-cultural teams (US, India), Hands-on experience creating interactive engaging online training classes, ASTD training and certification is preferred, knowledge of COPC framework is preferred, Excellent presentation and writing skills, Dedicated mentor, willing to share best practices and ensuring continuous education for Learning & Development, Works in conjunction with the Head of HR, Asia Pacific to create a professional Learning and Development strategy which is aligned with the performance management and competency framework and business strategy, Partners with the Regional Leadership team to identify training and development needs by analysing workforce skill capabilities, organisational results, job requirements, operational issues, plans and forecasts, Conducts in-depth job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc. Resist the urge to apply the minute you find the perfect position. progress of all learning curriculums for all departments and positions. Responsible for department budget. Online courses are can equip you with the necessary knowledge and skills that is sought by the employers. Works with local management and the Sr Human Resources Manager in resolving employee relations issues. Proficient in the company Learning Management System (LMS), Minimum 3 years’ experience working with the SuccessFactors tool, Real estate industry experience preferred, Ability to provide efficient, timely, reliable and courteous service to customers, Ability to effectively present information, Ability to work with, develop and present training initiatives to corporate heads, Ability to provide excellent internal and external customer service. Identify additional resources to deliver training and partner with training personnel, managers, Human Resource Managers, and others for the delivery of relevant training, Support relevant Talent Management activities. ), 3 – 5 years’ experience in the Hospitality Industry, with previous experience in a leadership role, University/College degree or diploma or a formal education in Human Resources Management or a teaching certificate an asset, Previous experience developing, organizing and delivering training programs an asset, Strong computer skills, proficient with MS Office (Word, Excel, Outlook), PowerPoint, minimum typing 50 wpm, Self-confident, creative and proactive, able to prioritize and make effective decisions and meet deadlines, Able to develop strong relationships with Colleagues and Leaders, Ability to identify individual talents and develop others, Highly passionate about the company Mission, Promise and Values, Possesses excellent interpersonal and communications skills, including public speaking, Strategically plans, implements and orchestrates to achieve goals, Fluent written & speaking in both of English and Mandarin, 5+ years of Training and development experience, Proven ability as a strong business consultant, Ability to develop learning strategies that impact customers and the business, Strong and relevant job knowledge and operational management experience in a corporate educational setting, Proven ability to identify and solve problems, Excellent verbal communication and business writing skills, Ability to set priorities and work in a highly deadline-oriented environment, BA/BS in Education, business or a related field, Coordinate with client and other third party providers to develop, implement and maintain learning programs and systems, Manage day-to-day technical and operational problems to resolution, Maintain and communicate standards, processes and templates for instructional design work and project plan tasks, Participate in technology development project conversations to understand the complexity of the technology being developed. learning and development resume summary provides a comprehensive and comprehensive pathway for students to see progress after the end of each module. Read the mission statement first. Stress resistance and adaptability, Stay up-to-date on learning news and trends, Design and expand training and development programs based on the needs of the organization in Denmark, including facilitating various soft skills learning initiatives for managers and associates in Denmark, Advise line managers on training needs within their teams, Be a sounding board for associates regarding their future development and design of their development plans, Support the roll-out and delivery of corporate leadership development education, Facilitate effective onboarding sessions for all associate categories in Denmark, Monitor, evaluate, and report effectiveness, success and ROI of training programs, Keep up-to-date with developments and trends in training, Partner with medical and marketing colleagues to ensure the continuous development of product/ and disease area knowledge to an established standard, Drive sales and marketing excellence through the development of payer knowledge to ensure optimal customer engagement, Keep an up to date record of completed training for UK & ROI Sales and Marketing employees, Manage UK & ROI Sales & Marketing training materials in line with SOP’s, Produce and deliver an annual L&D plan to support the delivery of UK & ROI Sales & Marketing business objectives in partnership with stakeholders to drive SFE (eg International training, HR, BUD’s), Delivery and facilitation of initial training programmes, product training and selling skills as required in partnership with International Training, Consult with Sales & Marketing UK & ROI colleagues to share best L&D practice and ideas to support the successful delivery of key projects, Partner with people managers on a regular basis to support them with the development of their people, Partner with HR business partner & Talent Manager to discuss identified needs and appropriate interventions to support UK Sales & Marketing, Evaluation and measurement of interventions demonstrating added value/ROI through interventions such as validations and TNA’s, Deliver access and consistency of opportunity for all Sales and marketing UK members to learn and develop to ensure equality and diversity, Ensure all UK & ROI Sales & Marketing employees have a PDP which drives both current performance and longer term develops talent within UK Sales & Marketing, Review and design existing training materials, making appropriate changes to the schedule and delivery of courses, Identify training gaps in both technical and non-technical areas and cover across the site, Work alongside the leadership team to develop learning and development for the contact centre, Support US site in their ongoing learning and development needs, Ensure training targets are met by managing the implementation of the annual training plan, Previous experience in a contact or call centre is preferred, 4 years' experience in a similar role with people manager experience is required, You will have a third level qualification in Training and Development, Have the ability to work independently with your own initiative, Hold a track record of designing training and improving upon training methods, Working with business leaders and managers to identify training needs and trends within the business, Designing, both in-house and with expert third parties, a solution which includes a blended approach to learning such as coaching, classroom training, 1-2-1 sessions, action learning & e-learning, Delivering these blended solutions and training sessions to your delegates, across level, Manage and oversee the development of your team, Experience of designing and delivering a variety of training solutions, A strong communicator, both in writing and spoken communications, Articulate and confident standing up and delivering to large audiences, Organized, a self starter and an inspirational leader of your team, Develop, implement and continuously improve a pan-brand, global merchandising learning and development curriculum, Direct external partners to finalize and maintain Merch U digital and hard copy learning materials & resources, Build custom content to support merchandising and L&D initiatives, Create financial plan and own budget for programs and content creation, Deliver and facilitate hands on training and one-on-one coaching with high levels of confidence, Partner with Merchandising leadership to establish and track to program goals and metrics, Source third party vendors and services that support training objectives and financial goals, Develop and coach a team of internal facilitators to support content delivery, Oversee project management and administrative duties related to program, 3-5 years of Learning & Development experience, Proven expertise with workshop or large meeting facilitation, Actively engage stakeholders in the business unit to assess and analyze needs and to address business training, learning & development needs, and to ensure appropriate learning solutions are identified, Develop business-needs linked and competency-development based learning & development plans and to ensure proper roll-out and execution within the context of the specific business unit supported, Source and manage suitable learning & development service providers and vendors for the delivery of identified learning & development services and interventions, Partner stakeholders to define career roadmaps, competency development model, guides and recommend development curriculum for key job roles, Manage the smooth implementation of learning, training and development administrative support activities and continuously look for ways to improve efficiency of L&OD operational effectiveness, Lead and spearhead any relevant ad hoc projects relevant to the incumbent’s portfolio, Collate and consolidate statistical reports from systems and stakeholders such as dashboards and metrics, Minimum 3-5 years of experience in HRD specifically in learning & organizational development and/or business partnering, A friendly disposition and propensity to mingle well with people as incumbent would be required to interact with stakeholders on a frequent basis, Ability to engage and build relationships with line management, Experience in an IT or technological industry, Experience in managing both technical training and corporate-driven business skills/ soft skills learning & development portfolio, Desired traits: Dynamic, passionate, relationship building, affinity for continuous improvement, 1) Liaise with other IHG Training Managers to share, 2) Liaise with educational institutions conducting hospitality and training courses, 3) Regularly communicates with staff and maintains good relations, 4) Interacts with individuals outside the hotel including but not limited to training association members, training and personnel staff from competitor hotels and other members of the local community, Collaborate with business leaders to decide which areas of training to develop and how they should be delivered – in classroom, in a webinar or by eLearning, Organize, plan work, set priorities and execute action plans, Manage your team’s schedules and resources as the programs are built, Report progress to top leaders, especially when it affects return on investment, Establish effective partnerships and communication with all associates to ensure training programs and processes are delivered and implemented with a primary focus on retail and our customers, Develop structure and collateral for retail service and selling culture such as, but not limited to, new category launches, new hire onboarding guide, product knowledge training, visual merchandising standards, styling and wardrobing training, clienteling and CRM, and training modules for existing associates, Develop effective communication, leadership and coaching, writing performance assessments, diversity and sensitivity training, and progressive counseling for store associates, Create and distribute monthly newsletters, Manage Performance Management & Succession planning processes, Create a leadership development curriculum, Engage and assess college students in our internship program, Willing to travel based on the needs of the business, Ability to multi-task in a fast-paced, entrepreneurial environment, Conduct needs assessments and analyze skill and knowledge gaps in order to serve as an expert on AOL’s development needs–present and future, Audit current programs and delivery platforms to determine areas for improvement; lead efforts for updates, creating content and redesigning as needed, Facilitate development programs; lead the design and delivery of post-program, follow-up support tools/processes; build and manage processes and tools for program measurement, Pro-actively manage and track key dates, events, and communications, Be in constant communication with Regional Training teams in order to refine programs and measure results, Ability to produce high quality, on time, using a variety of delivery methods (ILT, multimedia, stakeholder communications, etc. 2005 London Pacific University, London, England Bachelor’s of Arts Degree in Instructional Design2005 Certified Professional in Learning and Performance through the English Society for Training and Development (ASTD) Customize this CV. Learning And Development Specialists are responsible for helping employees to improve their skills and knowledge. - Design and formulate several strategic partnerships for the benefit of talent and learning management initiatives within multiple organizations. Create My Resume Utilize strategic development of L&D portfolio, including needs analysis aligned to business objectives, talent strategy and content development for key leadership and soft-skills differentiated across career stages. A proficient, skilled and persistent Training and Development Manager with thorough experience in decoding and enhancing human behaviour & aptitude, delivering training sessions, composing and designing courses, motivating the workforce and leading a team of passionate trainers from the front. The Learning and Development Manager sits within the Learning and Development Department to provide business skills, personal and management development courses… 10 days ago Save job Not interested Report job to meet learning needs, Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement, Designs and deploys methodologies to evaluate training effectiveness; analyse and report on results, Academic qualification in Human Resources or Hotel Management preferred, Experience in training is required, including training needs analyses, training implementation and training efficiency audits, Must be highly motivated individual; able to lead and motivate team members, Strong language abilities - English and Chinese, Good communication and facilitation skills, Constantly diagnose individuals, teams and organizations short and medium-term needs , build up clear learning strategy and provide the effective learning and development solution, Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies and foster L’Oréal culture - Facilitate learning events & workshop by respecting the unique learning experience, Measure the learning impact for continuous improvement and communicate to the business, use of data and metrics to drive learning activity as a business, Provide a systematic learning solution/approach to the R&I employee and constantly promote & communicate to all , define the budget allocated and optimize learning investments efficiency, Promote learning activity and contribution to business, internally and external, This role link between business needs and people solutions by establishing the training solution for different level, Clear identify , develop and closely follow up the development plan of key talents in the organization in different layer and take the lead of management trainee program management in R&I, Take leadership on assigned people engagement projects including R&I sharing day & family day event organizing , and specific pulse improvement project, Support the HRD on the talent review material preparation, implementation as well as the individual talent development follow up & tracking, Bachelor Degree, major in chemistry/biology or other scientist related is a plus, Around 8-10 years of work experience in international company on training and relevant people development or organization development, working experience in R&D environment is a plus, Excellent oral and written communication in both Chinese and English, strong ability to facilitate and provide feedback, Excellent communication skills, interpersonal skills, presentation skills and training skills. Online courses give you more freedom, perhaps, more than you can handle!
5. engagement activities, team building, Minimum 8-10 years of Learning & Development experience, Strong training, facilitation and consultation skills, Good command of Thai and English, in presentation skills, Good understanding of management development/assessment programs (e.g. Hands on experience in driving process improvement through learning interventions, Proficiency in Training Need Analysis, Training Evaluation Mechanism and effectiveness improvement techniques, Strong knowledge of training styles and methodologies, training implementation and evaluation techniques, Has the ability to communicate, negotiate and convince with all levels, Excellent in listening skills and training consulting approach, Has demonstrated ability to quickly learn and work with people from different levels and of different working styles, Trilingual (fluent in portuguese, english and spanish), Consult and engage with key stakeholders (internal and external) to identify learning needs and propose the right learning solution, Work closely with Campus Programme Managers on bringing key training programmes to Hong Kong and nomination of local employees for Campus programmes, Mapping of suitable programme(s) for each local employee, Develop, design and deliver high impact learning solutions for our key populations, Vendor management ‐ liaise and coordinate with external consultants, Advertise local and Campus programmes on various internal platforms, Facilitation of orientation sessions for new joiners, Regular monitoring and communication of training actions and statistics for key stakeholders, Key contact to the French Trade Commission and maintain oversight on the management of the VIE programme, Contribute to various regional and local L&D projects, Strong experience within L&D in designing and delivering high impact programmes, Strong verbal and written communication skills, Knowledge of learning trends, best practices, innovative learning programs/initiatives and market solutions, Analytical skills (basic statistical techniques), Evaluation techniques (Kirkpatrick model), Ability to collaborate and influence effectively with key stakeholders within HR and the Business, Strong team spirit and relationship skills, Good drive for initiative with a proactive spirit, Hold 8 -15 years’ experience – of which, 5 years in a Learning & Development role, Experience within a Financial Services organization preferred, Chinese speaker (Cantonese or Mandarin) preferred, Develop, implement and maintain a comprehensive training plan, including curriculum for staff, to increase their knowledge and ability to provide service, Collaborate and consult with the leadership staff to propose learning strategies and programs that provide for improved succession planning, Lead learning and development specialists who conduct training for the departments. 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